Transparency and control: REMOTEaccess for modern production processes

motan introduces REMOTEaccess – a new cloud-based remote maintenance solution designed to meet the highest standards of security, maximise ease of use, and provide full control for the customer. Seamlessly integrated into all CONTROLnet control systems, REMOTEaccess helps companies manage their maintenance processes more efficiently and securely.

REMOTEaccess – Simple and secure solution for remote maintenance.

Thanks to digital access, service tasks can be handled much more quickly, as no on-site visit is required – reducing both response times and costs. At the same time, production downtime can be significantly minimised, as issues are identified and resolved faster. The overall availability of service is also improved, ensuring more reliable maintenance support and increased operational stability.

Access is only granted by authorised service employees. Every process is automatically documented and seamlessly logged. This ensures full transparency and forms a reliable basis for invoicing services rendered.

Particularly important: remote maintenance is authorised by the customer themselves. A physical key ensures that the system can only be accessed if this is explicitly requested.

‘We wanted to create a solution that fulfils the highest security requirements and at the same time gives our customers full control,’ says Carl Litherland (CMO motan Group). ‘REMOTEaccess combines exactly that, with minimal effort for IT and production.’

REMOTEaccess is now available can be easily integrated into any existing motan systems.

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